Zoho Projects - Get Ticket

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How to generate Ticket ID?

To generate the ticket ID, users have to send the authenticated request to Zoho Accounts over a secured connection in the following URL format:

HTTP URL = https://accounts.zoho.com/login

The mandatory list of parameters to be passed in the URL are:

Post Parameters:
  • servicename -- ZohoProjects
  • LOGIN_ID -- Users' Zoho ID or Email ID
  • PASSWORD -- Password for the Zoho ID
  • FROM_AGENT -- true
Note : The parameter names passed in POST request are case-sensitive.

Sample form for Generating Ticket ID :

<form method="POST" action="https://accounts.zoho.com/login" target="_self">
<input type="hidden" name="LOGIN_ID" value="[ZOHO ID or Email ID]">
<input type="hidden" name="PASSWORD" value="[Password for ZOHO ID]">
<input type="hidden" name="FROM_AGENT" value="true">
<input type="hidden" name="servicename" value="ZohoProjects">
<input type="submit" value="Get Ticket ID" class="divbutton" name="submit">
</form>

Depending on the parameters passed over the requested URL, the user will get a response in the following name/value format:
Response:
#Thu Oct 26 02:17:49 PST 2006
WARNING=
TICKET=543754375sdferuecmvc458545432dfffqq
RESULT=TRUE

Parameters and Values
  • #Comment -- Ticket generated date
  • WARNING -- If the parameters passed in the URL are incorrect, the user will get a warning message stating the same otherwise the value will be null.
  • TICKET -- Ticket generated for the request
  • RESULT -- Value is true if the ticket is generated successfully, else it is false.
Note : Ticket, generated once, is valid for 7 days.

 
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